Editorial Guidelines

Town & Around is a free community magazine and website for North and West Norfolk. These guidelines explain what we publish, how we put it together and how to get in touch with us about anything you read here.

Who we are

Town & Around covers King's Lynn, Hunstanton, Heacham, Fakenham and the villages in between. We publish a printed magazine every month, and this website carries local news, features, What's On listings, every past edition of the magazine, and our local radio and TV.

Town & Around is published by KL1 Radio Ltd. Our editor is Darren Shortt.

What we publish

We are a community publication, not a breaking news service. Our focus is on:

• Local news and stories about people, places, businesses, charities and community groups in our area
• Features and longer reads about local history, the coast, the countryside and the people who live and work here
• What's On listings for events across North and West Norfolk
• Community notices and stories sent in by readers, schools, clubs and organisations

We do not aim to report fast-moving or emergency news as it happens. For live updates on incidents, weather warnings or road closures, please follow the emergency services, Norfolk County Council and the Borough Council of King's Lynn and West Norfolk.

Accuracy

• We check names, dates, places and quotes with the people involved wherever we can before publishing.
• We use first-hand sources: the people, groups and organisations a story is about, and official sources such as councils and public bodies.
• When something is a claim or an opinion rather than an established fact, we make that clear and say who it comes from.
• Stories carry the date they were published. Older articles stay in our archive as a record and may not reflect later events.

Stories sent in by the community

Much of what we publish comes from readers and local organisations, through our Submit a Story and Submit an Event forms or by email. We read everything we receive, and we may edit submissions for length, clarity, accuracy and style. We decide what is published, and sending us something does not guarantee it will appear. Where a story or photo is supplied, we credit the source where appropriate.

Independence and advertising

Town & Around is free to readers and is funded by advertising. Advertising never decides what we write about or what we say. Paid adverts, sponsored content and advertising features are clearly marked so readers can tell them apart from editorial. Advertisers do not get to approve or change our editorial content.

Fairness and privacy

• We treat the people we write about fairly and give them a chance to respond when a story is critical of them.
• We respect people's privacy and only publish personal information where it is relevant to the story and in the public interest.
• We take extra care with stories and photos involving children and young people, and we publish photos of children only with the consent of a parent, guardian or the school or group responsible for them.
• We do not publish material intended to harass, discriminate against or mislead.

Photos and video

Photos and video are credited to the photographer or supplier where known. We do not alter images in ways that change what they show, beyond normal cropping and colour correction.

Corrections

We work hard to get things right, but if we make a mistake we will put it right. If you spot something inaccurate, please tell us using the details below, letting us know which article it is and what needs correcting. We will look into it promptly, correct the online article where needed and, for significant errors, add a note saying what was changed and when. Where a correction relates to the printed magazine, we can also include it in a future edition.

Complaints

If you are unhappy with something we have published, please contact the editor. Explain which article or edition it relates to and what your concern is, and we will respond as soon as we can.

Contact the editor

Ownership

Town & Around is published by KL1 Radio Ltd and printed by Mortons of Horncastle.

These guidelines were last updated on 15 November 2026.